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Personal information protection

Privacy policy

This policy sets out the general practices of the Insitu LMS portal regarding the collection, use, retention and protection of personal information.

Last updated: July 8, 2026

Personal information protection officer

For any question about privacy or the protection of personal information on the Insitu LMS portal, you may contact the designated officer:

Stéphane Deschênes

Personal information protection officer

1. Purpose of the policy

This policy explains how Insitu LMS collects, uses, retains and protects the personal information provided by portal users. It is intended to clearly inform learners, clients, partners and site visitors.

2. Personal information that may be collected

Depending on how the portal is used, we may collect information such as name, email address, telephone number, information submitted through a contact form, account information, training preferences, progress data, or information required to track a learning path.

3. Means of collection

Information may be collected when you complete a form, contact us, use an account, take part in training, access a learning path, or interact with the portal's features.

4. Use of the information

Information is used to provide access to the portal, respond to support requests, manage training, track learner progress, improve the user experience, communicate with users, and ensure the proper operation of the services.

5. Cookies and similar technologies

The portal may use cookies or similar technologies that are necessary for the operation of the site, for security, for sign-in, for remembering preferences, or for improving the experience. Analytics, advanced personalization and marketing tracking tools will be documented if they are added.

6. Disclosure to third parties

Personal information is not sold. It may be disclosed only where necessary for the delivery of the services, hosting, security, technical support, a legal obligation, or with the consent of the person concerned.

7. Retention of information

Information is retained only for as long as necessary for the purposes for which it was collected, except where a longer period is required or permitted by law. When it is no longer needed, it is deleted, anonymized or securely archived.

8. Security

Insitu LMS applies reasonable measures to protect personal information against loss, unauthorized access, improper use, unauthorized disclosure, or any other privacy incident.

9. Rights of the persons concerned

Any person may request access to their personal information, its correction, or information about how it is used. Certain requests may be subject to limits provided by law.

10. Privacy incident

In the event of an incident involving personal information, Insitu LMS will take reasonable measures to limit the risks, document the incident and, where required, notify the persons concerned and the competent authorities.

11. Updates to the policy

This policy may be updated to reflect changes to the portal, the services, internal practices or applicable obligations. The update date will be adjusted as needed.

Questions about privacy?

Contact the Insitu LMS team for any request concerning your personal information or this policy.

Go to the contact page